@misc{18188,
  author = {Monica Kroknes and Sinan Tanilkan and Jo Hannay and Trenton Schulz and Vincent Duffy},
  title = {Simulations for Optimizing Patient Transfer between Hospital and Nursing Home},
  abstract = {Collaboration skills are important in most professions, but are not straightforward to enhance. In the healthcare sector, collaboration is key to safe patient care, with potentially severe adverse effects when failing. Although these effects are well documented, the healthcare profession is struggling to amend collaboration failures. We designed and developed simulation-based training for a situation well-known for collaboration break-down; namely, the patient transfer between the hospital and the nursing home. We used stakeholder analysis to elicit pain points in the transfer from various stakeholder{\textquoteright}s perspectives and elaborated vignettes around the pain points using transition diagrams. We then implemented a selection of the vignettes in a role-playing tool and administered the sequence of vignettes as a simulation scenario to nurses and hospital personnel as a first validation of the vignettes. The purpose of the simulation is two-fold: The simulation can be used to focus on, and discuss, the transfer process itself, and it can be used to train healthcare personnel in the transfer process. Participant feedback relating to the former includes the importance of clear messaging for understanding each other{\textquoteright}s needs, the possibility of future organizational learning based on the simulation, and the conditional  appropriateness  of read-backs in communication. Participant feedback on the latter; i.e., training effects,  includes improved inter-organizational understanding, less time on extraneous information requests and responses, and hence more time for patient attendance.},
  year = {2025},
  journal = {Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management},
  publisher = {Springer Nature},
}