@misc{9380,
  author = {Geir Hanssen and Tore Dyb{\r a} and T. St{\r a}lhane and T. Dings{\o}yr and H. Westerheim},
  title = {SPI - Easy in Theory, Hard in Practice},
  year = {2002},
  journal = {Proceedings of European Software Process Improvement Conference (EuroSPI{\textquoteright}2002)},
  month = {18-20 September},
  address = {N{\"u}rnberg, Germany},
}