@misc{9436,
  author = {Erik Arisholm and Bente Anda and Magne J{\o}rgensen and Dag Sj{\o}berg},
  title = {Guidelines on Conducting Software Process Improvement Studies in Industry},
  year = {1999},
  journal = {22nd IRIS Conference (Information Systems Research Seminar In Scandinavia)},
  pages = {87-102},
  month = {August 7-10,},
  address = {Keuruu, Finland},
}