@misc{9459,
  author = {Magne J{\o}rgensen and Dag Sj{\o}berg},
  title = {The Importance of NOT Learning From Experience},
  year = {2000},
  journal = {EuroSPI{\textquoteright}2000 -European Software Process Improvement},
  pages = {2.2-2.8},
  month = {November 7-9,},
  address = {Copenhagen, Denmark},
}